WeFix began as a water-damage repair idea that appeared on Dragons' Den, then pivoted to on-the-road phone repairs. Ridown invested in 2017, when it was a single van in Essex.
It grew into the UK's leading smartphone and tablet repair service, becoming Samsung UK's exclusive in- and out-of-warranty repair partner and handling repairs for RBS and Barclays tech-insurance customers.
In April 2020 Brightstar (now Likewize), part of SoftBank, bought a majority stake.
Brightstar buys majority stake in Ridown's WeFix
Global device-protection firm Brightstar acquired a majority stake in WeFix, the 'we come to you' repair brand Ridown bought in 2017 and rebuilt. WeFix CEO Aaron Brown said the business was designed to provide the very best customer service.
Mobile NewsWeFix and Samsung repair service passes 95% coverage
Samsung and WeFix's 'We Come To You' repair service reached more than 95 per cent of postcodes in Great Britain and Northern Ireland, three months after launch. WeFix handles repairs requested through Samsung's customer service using genuine parts.
Mobile NewsRidge and Brown invest in WeFix mobile repair service
Darren Ridge and Aaron Brown made a six-figure investment in Dragons' Den alumnus Oliver Murphy's repair business, rebranded WeFix, which became the first Samsung-approved mobile repair service. It then ran 10 vans completing about 1,000 repairs a month.
PCR